Privacy Policy

Learn how Kaminet protects your personal data while providing managed IT and internet services,

in accordance with applicable laws.

PRIVACY POLICY – kaminet.id

At kaminet.id, operated by CV. Cleon Krishmala Nusantara (Kaminet), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe, secure, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly: name, email address, phone number, company details (if applicable), and service request details.
b. Information Collected Automatically: IP address, browser type and version, device type and operating system, pages visited, time spent on the site, cookies, and similar tracking technologies.
c. Information from Third Parties: data from integrated services such as payment gateways, analytics platforms, or partner services.

2. How We Use Your Information
We use your data to:

  • Provide and maintain our services (internet solutions, cloud servers, IPTV, CCTV, etc.)

  • Process and manage your service requests

  • Communicate with you, including customer support

  • Improve our website and services

  • Send promotional offers (with your consent)

  • Ensure security and prevent fraud

3. Legal Basis for Processing
We process your data under one or more of the following bases:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

4. Data Retention
We store your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Sharing Your Information
We may share your data with:

  • Service providers (hosting, payment processing, analytics)

  • Legal authorities (when required by law)

  • Business partners involved in delivering our services
    We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us remember your preferences, analyze traffic, and improve site performance. You may disable cookies in your browser settings, but this may affect the functionality of our website.

7. Your Rights
You have the right to:

  • Access your personal data

  • Request corrections to your data

  • Request deletion of your data

  • Withdraw consent for processing

  • Lodge a complaint with the relevant data protection authority
    To exercise your rights, contact us at cs@kaminet.id.

8. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction, including encryption and access control measures.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

📅 Effective Date : 01 March 2022
📍 Company : CV. Cleon Krishmala Nusantara (Kaminet) – Bali
📧 Email : cs@kaminet.id
📞 Phone : +62-823-8535-2203

Privacy Policy